Term & Conditions
Terms, Rules & Conditions of Use
Welcome to Nueagain.co.uk, a website rooted in the personal vision of one individual committed to sustainability, thoughtful reuse, and reducing waste. These Terms & Conditions govern your use of this website and outline the mutual understanding between you, the visitor or buyer, and me, the private individual who owns and operates this platform.
In a Nutshell
Nueagain.co.uk is run by me, a private hobbyist passionate about sustainability and thoughtful reuse. When you buy here, you're purchasing from a one-person operation, not a retailer. Items may be new, refurbished, or for parts, and I aim to describe everything honestly. Orders are securely paid via Stripe, personally packaged (with reused packaging where possible), and dispatched promptly. By using this site, you agree to these Terms and understand you're supporting a small, individual project rather than a commercial business.
1 About This Website
Nueagain.co.uk is not a registered business or commercial enterprise. It is an independent, privately managed site created as a personal side project. Items listed for sale are not sourced in bulk or intended for mass retail. They reflect personal use, surplus belongings, or individually restored second-hand goods.
As such:
- This is not a business-to-consumer retail transaction.
- You are purchasing from a private hobbyist, not a professional seller.
- Consumer protections that apply to retailers may not apply in the same way to private sales.
- Nothing in these Terms is intended to exclude or override any rights that cannot be excluded under UK law.
2 Item Descriptions & Condition
I make every effort to provide accurate, honest, and detailed descriptions of each item, including clear photographs and any known imperfections. Most items are pre-owned or refurbished and may show signs of use such as scratches, scuffs, or age-related wear, which I disclose to the best of my ability.
Items marked as Unbranded may contain a mix of components or come from unknown manufacturers. If something is unclear, please contact me for clarification before purchase.
Product Condition
New: Items described as New may not always come in original packaging. Some may have been opened or lightly used for testing to ensure full functionality.
Refurbished: Refurbished items have been carefully cleaned, tested, and restored to safe working order. Minor cosmetic marks or colour variations are normal and do not affect performance.
For Parts / Display: These items may be fully, partially, or non-operational. They are often discontinued, incomplete, or unsuitable for normal use, and are best suited for repair projects, spare parts, collectors, or display.
If you wish to purchase a specific component from a listed item, please get in touch. While I will do my best to help, availability cannot be guaranteed. Any parts removed will still be charged at the full listed price and will only be removed safely to avoid damage.
3 Payment Terms
Full payment is required before items are dispatched.
Payments are currently accepted via Stripe (Visa, Mastercard, and most major cards). Additional secure payment options may be added in the future.
Orders not paid within a reasonable timeframe may be cancelled.
All payments are processed in GBP (£) and may appear on your card statement as Nueagain, the administrative name I use to manage my hobby projects. This is purely for administrative purposes and does not affect your purchase from Nueagain.co.uk.
Payment Security
Payments are processed securely via Stripe and comply with industry-standard security protocols (PCI-DSS).
4 Dispatch & Delivery
I personally package and dispatch every order within 2–4 working days.
Shipping is carried out via Royal Mail or reputable UK couriers.
Where possible, I try to reuse packaging to reduce waste. Items are always packaged safely to ensure they arrive in good condition.
Delays outside of my control (e.g., postal strikes, courier errors) may occur, but I will do my best to assist in resolving issues.
Once items are handed to the courier, I cannot accept liability for lost or delayed parcels, but I will help as much as possible.
To ensure the integrity of all returns, I record the serial or identification number of each item sold. Selected products may also bear a discrete security mark. These procedures allow me to verify that any returned goods are the original items dispatched from Nueagain.co.uk, thereby preventing the return of unauthorised or substituted products.
5 Intellectual Property
All written content, item listings, photographs, and design elements are the intellectual property of Nueagain.co.uk unless otherwise noted. Reproduction or reuse of any content without written permission is prohibited.
6 Limitations & Liabilities
To the maximum extent permitted by law:
- I do not accept liability for any loss resulting from delays, miscommunications, or perceived item defects.
- You agree to use this website and make purchases at your own discretion, acknowledging the inherent limitations of buying from a private seller.
- Nothing in these Terms affects your statutory rights as a consumer where applicable, and nothing is intended to exclude rights that cannot be excluded under UK law.
7 Right to Refuse
I reserve the right to:
- Decline an order at any time, for any reason.
- Cancel a transaction that raises suspicion of fraud or abuse.
- Refuse service in cases of inappropriate, aggressive, or disrespectful communication.
8 Jurisdiction & Disputes
These Terms & Conditions are governed by UK law. Any disputes that cannot be resolved amicably through communication will fall under the jurisdiction of UK courts.
9 Forums & Community Use (/forums)
Nueagain.co.uk includes a community discussion area accessible via /forums. This forum is provided as a voluntary, informal discussion space for visitors with an interest in electronics, reuse, repair, and related topics.
9.1 Nature of the Forum
The forum is operated by me as part of this personal hobby project. It is not a professional support service, marketplace, or moderated advice platform.
As such:
- Participation is entirely optional and at your own discretion.
- Content reflects the personal opinions and experiences of individual users.
- No post should be considered professional, technical, legal, or safety advice.
9.2 User Accounts & Responsibility
To participate in the forum, users may be required to create an account.
By registering and posting, you agree that:
- You are responsible for all content posted under your account.
- You will not share your login details or impersonate others.
- You will keep your account information accurate and up to date.
I reserve the right to suspend or remove accounts that breach these Terms without notice.
9.3 Acceptable Use
You agree not to post, upload, or link to content that is:
- Abusive, threatening, defamatory, harassing, or deliberately inflammatory
- Sexually explicit, obscene, or otherwise inappropriate
- Unlawful, fraudulent, or encouraging illegal activity
- Misleading, deliberately false, or intended to cause harm
- Spam, advertising, affiliate links, or self-promotion without permission
- Infringing on copyright, trademarks, or intellectual property
This forum is intended for constructive discussion, not confrontation or exploitation.
9.4 Moderation & Content Removal
I reserve the absolute right to:
- Edit, hide, move, or delete forum posts or threads
- Remove content that I believe violates these Terms or the spirit of the community
- Lock discussions or restrict posting privileges where necessary
- Suspend or permanently ban users at my sole discretion
This includes content reported by users or identified through routine moderation. Moderation decisions are final and not subject to appeal.
9.5 User-Generated Content
By posting content on the forum, you grant Nueagain.co.uk a non-exclusive, royalty-free licence to store, display, and distribute that content solely for the operation of the forum.
You retain ownership of your content, but you accept that:
- Posts may remain visible after account closure.
- Quoted or archived content may persist in discussions.
- Complete removal of all historical posts cannot be guaranteed.
9.6 Technical Availability
The forum is provided on an "as-is" basis.
I do not guarantee:
- Continuous uptime or availability
- Preservation of posts, accounts, or attachments
- Protection against data loss, software bugs, or outages
The forum operates using third-party software, and I cannot guarantee the behaviour, security, or continued availability of that software. Maintenance, upgrades, or closure of the forum may occur at any time without notice.
9.7 Separation from Sales Activity
- Forum participation is entirely separate from purchases made on Nueagain.co.uk.
- Forum posts do not constitute offers, guarantees, or representations regarding items for sale.
- Advice or opinions expressed by users do not modify listing descriptions or sales terms.
- Disputes related to purchases must be handled privately and not via public forum posts.
