Privacy Policy

Privacy Policy - Nueagain.co.uk

 Website Privacy Policy


At Nueagain.co.uk, your privacy matters. This Privacy Policy explains what personal information I collect, how it is used, how it is protected, and your rights under UK data protection law.

Nueagain.co.uk is a personally run hobby website, not a registered business. I only collect the minimum amount of data necessary to operate the site, process orders, and provide basic communication.

1

Information I Collect

Depending on how you interact with the website (purchasing items, creating a forum account, or contacting me), I may collect the following personal information:

  • Full name
  • Email address
  • Delivery address
  • Payment-related details (processed externally and never stored on this website)
  • Any messages, notes, or comments you choose to submit
  • Forum username and content you voluntarily post (if applicable)
  • Basic technical data such as IP address and browser type (via standard logs)

I do not knowingly collect data from children.

2

How I Use Your Information

Your personal data is used only where necessary, including to:

  • Process and fulfil orders
  • Communicate with you about purchases, deliveries, or enquiries
  • Provide access to forum features where you choose to participate
  • Maintain site security and prevent misuse or fraud

I do not use your personal data for advertising or marketing unless you explicitly opt in.

3

Legal Basis for Processing (UK GDPR)

Under UK data protection law, I process your data on the following lawful bases:

  • Contractual necessity – to complete an order or provide requested services
  • Legitimate interest – to operate, secure, and maintain the website
  • Consent – where you voluntarily submit information (e.g. contact forms or forum posts)
4

Who Has Access to Your Data

Your information is kept private and is never sold, rented, or traded.

Data may be shared only with essential third parties required to operate the site:

  • Payment processors such as Stripe or PayPal, for secure payment processing
  • Delivery providers, solely to ship items to your address
  • Hosting and infrastructure providers necessary to keep the site operational

Each third party receives only the minimum information required to perform their function and operates under their own privacy and security obligations.

5

Payment Information

Payment details are never stored on Nueagain.co.uk.

All payments are processed securely by third-party providers using industry-standard encryption and compliance measures (such as PCI-DSS). I only receive confirmation of payment and basic transaction details required for order fulfilment.

6

Forum Data (/forums)

If you choose to participate in the forums:

  • Any content you post is visible to other users
  • Your username and posts may remain visible even if your account is closed
  • Forum content is stored as part of normal forum operation

Forum participation is entirely optional. You should not post personal or sensitive information you do not wish to be public.

7

Cookies & Analytics

Nueagain.co.uk uses standard cookies to:

  • Maintain session functionality (such as login state and cart contents)
  • Support basic site operation and performance
  • Collect anonymous usage data for stability and improvement purposes

Cookies do not collect personally identifiable information without your knowledge or consent. You can manage or disable cookies through your browser settings, though some site features may be affected.

8

Data Security

Reasonable technical and organisational measures are in place to protect your data, including:

  • HTTPS encryption for data transmission
  • Restricted access to stored order and account information
  • Regular software updates and security monitoring

While no system can be guaranteed 100% secure, I take data protection seriously and act promptly if any issue is identified.

9

Data Retention

I retain personal data only for as long as necessary, including:

  • Order records kept for reasonable administrative and legal purposes
  • Forum content retained as part of ongoing discussions
  • Contact messages retained only as long as needed to respond

Data is periodically reviewed and deleted when no longer required.

10

Your Rights (UK GDPR)

Under UK data protection law, you have the right to:

  • Request access to the personal data I hold about you
  • Request correction of inaccurate or incomplete data
  • Request deletion of your personal data where applicable
  • Object to or restrict certain types of processing

To exercise these rights, please contact me via the website. I aim to respond promptly and respectfully.

11

Changes to This Policy

This Privacy Policy may be updated from time to time to reflect changes to the website or legal requirements. The most current version will always be available on Nueagain.co.uk.

Final Note

Your trust matters. Nueagain.co.uk is run as a personal project built on transparency, sustainability, and respect. I will never knowingly misuse your information and remain committed to protecting your privacy with care and common sense.