🔒 Privacy Policy

Effective Date: 09/06/25

1. Introduction

At Nueagain.co.uk, your privacy is important. This Privacy Policy outlines how information is collected, used, stored, and protected when you visit or interact with the site.

Nueagain.co.uk is operated by a private individual as a hobby project, not by a registered company. As a marketplace platform, Nueagain.co.uk connects independent sellers with buyers but does not directly sell goods or services. This policy applies to all users who access the site, including visitors, buyers, and sellers.

By accessing or using the site, you agree to this Privacy Policy in full. If you do not agree, please discontinue use immediately.

2. Data Controller

For the purpose of UK data protection laws, the data controller of this site is:

Nueagain.co.uk
Operated by: Gourley
📍 Location: United Kingdom
📧 Email: [email protected]

3. What Personal Data We Collect

We collect and process different types of personal data depending on how you interact with the platform:

a. Data You Provide Directly

• Name, username, or display name

• Email address

• Contact information

• Billing or shipping address (if required for seller interactions)

• Messages sent through the platform or contact forms

• Profile information (if an account is created)

• Listings or uploads submitted by sellers

b. Data Collected Automatically

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Referring URL

• Cookies and usage data

c. Data from Other Users

• Ratings, reviews, or feedback left by other users

• Messages exchanged with buyers/sellers

4. How We Use Your Data

We may use the information we collect for the following purposes:

• To operate and maintain the website

• To create and manage user accounts

• To facilitate communication between buyers and sellers

• To respond to inquiries and provide customer support

• To manage listings, payments (when applicable), and user preferences

• To send important administrative messages (e.g., terms updates)

• To monitor and prevent fraud or unauthorized activity

• To comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Legal Basis for Processing Data (UK GDPR)

We rely on the following lawful bases for processing personal data:

• Consent – when you voluntarily provide information or agree to cookies

• Contract – for account management, communication, and transactions

• Legal obligation – where we must comply with applicable laws

• Legitimate interests – to maintain and improve the platform

6. Cookies & Tracking Technologies

Nueagain.co.uk uses cookies and similar technologies to enhance your experience. These include:

• Session cookies – to keep you logged in

• Preference cookies – to remember settings or language

• Analytics cookies – to understand site usage (e.g., via Google Analytics)

You can disable cookies through your browser, though some features of the site may not work properly as a result.

7. Data Sharing and Disclosure

We do not sell or trade personal data. However, we may share information in the following cases:

• With sellers/buyers – to facilitate transactions and communication

• With service providers – e.g., hosting or email services, under strict confidentiality

• With legal authorities – if required by law or to protect legal rights

• To prevent fraud or abuse – including sharing data to investigate platform misuse

8. How We Protect Your Data

We take appropriate technical and organizational measures to safeguard your personal data, including:

• Secure hosting environment

• HTTPS/SSL encryption

• Password hashing

• Limited access to backend systems

However, no online system is completely secure. You use Nueagain.co.uk at your own risk, and we cannot guarantee absolute data security.

9. Third-Party Services

The platform may include links to third-party sites (e.g., payment processors, seller stores). This Privacy Policy does not cover those sites. We encourage you to review their individual policies.

Examples of third-party services used may include:

• PayPal or Stripe (for seller payments)

• Cloudflare (for domain/DNS and site security)

• Google Analytics (for site usage statistics)

10. International Data Transfers

Although Nueagain.co.uk is based in the United Kingdom, some service providers may be located outside the UK or EU. In such cases, we take steps to ensure data protection standards meet UK GDPR adequacy requirements.

11. Data Retention

We retain personal data only for as long as necessary:

• For active accounts: as long as the account remains open

• For communication logs: generally retained up to 6 years for recordkeeping

• For analytics: anonymized data may be stored indefinitely

• For legal compliance: retained per statutory periods

Users may request deletion of their data by contacting us.

12. Your Rights Under the UK GDPR

You have the following rights regarding your personal data:

• Right to access – ask for a copy of the data we hold

• Right to rectification – request corrections if data is inaccurate

• Right to erasure – ask us to delete your data (“right to be forgotten”)

• Right to object – to certain types of processing

• Right to restrict processing – under specific conditions

• Right to data portability – receive your data in a portable format

• Right to lodge a complaint – with the UK Information Commissioner’s Office (ICO)

To exercise any of these rights, contact us at:
📧 [Insert Contact Email]

13. Children’s Privacy

Nueagain.co.uk is not intended for individuals under the age of 16. We do not knowingly collect data from children. If we discover such data, we will delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the effective date at the top.

We encourage users to review this page periodically to stay informed of how their data is being used.

15. Contact Us

If you have any questions, requests, or concerns regarding this Privacy Policy, please contact:

Nueagain.co.uk
📧 Email: [email protected]
🌍 Website: https://www.nueagain.co.uk